PRENATAL
CARE - A SYSTEMS APPROACH â
The Prenatal Care System
developed by Advanced Medical Systems, Inc. is a new concept that integrates
various components in the management of pregnancy. These include the patient’s history
and physical examination, detection and management of risk factors, a flow
sheet for monitoring visits and important information, patient education,
physician education, periodic updates, and a means of training physicians and
their office staff in the use of all parts of the system. This system differs
from the traditional approaches that deal with the major crisis in obstetrical
care as it provides a means for assuring the quality of the medical data that
is collected, the medical decisions that are made and the events, including
patient education, that occur during the pregnancy. It makes it possible for
you to make your office staff more effective in helping you with patient care.
It also provides time for more meaningful contact with patients, time that can
effectively be used to teach, listen and more effectively relate with the
patient. Improving Practice Efficiency and Documentation of Care are the
hallmarks of the system. An innovative reminder system designed into each visit
virtually abolishes errors of omission. A computerized version of the system is
currently in its final stages of development.
These features
have helped it achieve national acclaim for its remarkable track record
of reducing malpractice premiums and providing quality assurance for
Obstetricians and Family Physicians. It has been most recently been the focus
of an article in FORBES Magazine as well as Medical Economics, OB & GYN
Survey, AMA NEWS, the Harvard Risk Management Audio Tape Series, OB-GYN News,
OBG MANAGEMENT, Family Practice News, Medical Tribune and Medscape.
The Obstetrics Department of
the University of Colorado edit, revise and update the system. They, as well as other prominent
Obstetricians and Perinatologists in the country, develop future updates and
modifications.
The Colorado, Texas, Kansas,
Wisconsin, Illinois and North Carolina Academy of Family Physicians have
formally endorsed this system and now encourage their physicians to use it. The
Ohio State Medical Association Committee on Maternal-Neonatal Health endorsed
the system.
The system offers physicians
doing Obstetrics reliability in how each user gathers, records data, and
responds to problems, especially for physicians covering each other. It is well suited for use in group and
solo practices. It was specially designed to maximize the effective use of
nurses, office staff, midwifes and nurse practitioners in caring for the
patient. In fact in many of the health departments in Colorado the nursing
staff provide the prenatal care with very little physician supervision. The
system assures patient education at each visit and for most problems that may
occur in a pregnancy. It includes a special section on appropriately coding
patient encounters to correctly improve reimbursement for the services that have
been provided.
This system is used by two Managed
Care organizations, Family Health Plan in Milwaukee, Wisconsin (a Family
Practice based HMO) and Advantage Healthcare in Grand Rapids Michigan. It is
also used by other physicians who are providers in managed care organizations.
It is highly effective at detecting risk factors and equally important,
assuring that the problems are appropriately managed or referred. It is ideally
suited to assure quality in clinics and managed care organizations where physicians
often cross cover for each other. The system has also been very effective in
providing, community health centers, health departments, and managed
care organizations, the quality of care information needed to easily meet
state and federal audit criteria, as well as documenting what is needed to
document HEDIS criteria for managed care plans.
The Spanish Language version
of the Patient Questionnaire, Genetic Questionnaire and Patient Education
Handouts have been welcomed and widely utilized.
The systems major components
are :
· Flow Sheet and Self Administered Patient Questionnaire and Genetic
Questionnaire
·
Prenatal Care Guidelines Manual
(Physician and staff education).
· Patient
Education Master Set of Routine and High Risk Handouts. (Routine
topics at each visit as well as handouts for special problems ). Preprinted sets of Routine Patient Education are available
·
DVD or Videotape Training Unit
- provides important staff training on the use of the system.
·
Update Subscription
- periodic updates of the manual content and patient education handouts.
Training the physicians office
staff to consistently use the system is easily accomplished by means of the self
instructional training DVD or videotape that involves the office staff in the
care of a simulated patient.
In 1987, COPIC, the physician
owned malpractice carrier in the State of Colorado offered this system to
physicians providing prenatal care in Colorado. The Colorado Academy of Family
Physicians, which initially requested that COPIC adopt the system, has approved
the use of the system and has strongly encouraged its use by Family Physicians.
COPIC continues to provide the entire system, as well as its forms and
quarterly updates, to its physicians. Many of the Colorado County Health
Departments and Community Health Clinics now use the system.
The system has been
successfully used in Colorado for 16 years. It has been exceedingly well accepted by both Family
Physicians and Obstetricians who, for the most part, see it as an opportunity
to do something positive about the malpractice crisis. Four hundred physicians
attended introductory workshops held throughout Colorado. Many of them now use
the complete system, or parts of it, in their practices. In the 16 years of
use in Colorado, there have been only four claims filed against physicians who
use the system (well over 300,000 deliveries). Two of these claims have
been settled for less than $ 50,000. That experience has not been true for
physicians in Colorado who have not used the system and have significant
numbers of claims filed (over 125 claims in a 4 1/2 year matched time period).
The Colorado results mirror our national experience over the past 24 years
with over one million (1,000,000) deliveries and only four other claims filed.
The expected rate of malpractice claims is 1 per 2-3,000 deliveries when this
system is not used. COPIC (Colorado's physician owned liability carrier)
has virtually insisted that Family Physicians they insure use the system to
remain insured.
During the 16 years of use
in Colorado, the system has helped COPIC maintain low premiums for Family
Physicians and significantly reduce them for Obstetricians, from $62,000 in
1988 to approximately $30,000 in 2004, a remarkable 55% reduction. This
has made it possible for Family Physicians in Colorado, who at one time were
being forced out of Obstetrical care, to now have stable and affordable
premiums for the past 16 years, to provide this service. For many rural
hospitals and communities, this is a vital economic issue. There were quite a
few physicians who had ceased doing Obstetrics return to providing it and
citing this system as the security they needed.
Besides its use in Colorado,
the system is presently utilized by 2000 Obstetricians and Family Physicians
in almost every state. These include private practice settings, residency
training programs, group practices, HMO’s, as well as County Health Department
clinics where nurses, nurse practitioners and midwifes care for a very high
risk population.
Many hospitals now purchase
and provide the system, its forms and patient education for their physicians. The hospitals, in turn, are using this
as evidence of risk management when requesting favorable premium treatment from
their insurers.
In Texas, American Physicians
Insurance (API/FPIC), a physician malpractice insurer, began a statewide implementation
program of providing its insured physicians in Texas with the system in May of
2000. This is an ongoing program.
TMLT (Texas Medical
Liability Trust) began providing their physicians with our system in April of 2000.
State Volunteer Mutual
Insurance Co. in Tennessee began a statewide implementation program for its physicians in May of
2000.
Associated Physicians
Insurance Co. (APIC), previously the Illinois physician owned insurance carrier, provided the
system and update service to their physicians along with a 10% premium
reduction for its use. ProNational
previously PICOM (Michigan), now ProAssurance purchased this company
and continues to provide the system, updates and forms to its Illinois
physicians as well as to their physicians in Michigan.
Physicians Insurance Co. of
Wisconsin (PIC-W) provides the system to their physicians.
Doctors Insurance Reciprocal
in Virginia also
offered a 10% risk management credit on premium for physicians using this
system.
LAMMICO in Louisiana provided the system to
selected physicians and practices.
In Texas, API ( American
Physicians Insurance Exchange ) offered this system to all of its 500 insured
Obstetricians with the prospect of a premium rebate after a year of documented
successful use. TMLT ( Texas Medical Liability Trust ), the physician malpractice insurer
recently completed a similar program for Family Physicians. The System has been
endorsed by the Texas Academy of Family Practice.
MDAdvantage in New Jersey now offers the system to its physicians
along with a significant premium rebate for documented use.
The ability of this system to
improve the quality of prenatal care is an obvious one. At the present time, a
major opportunity exists to significantly improve perinatal morbidity and
mortality by more careful attention to the prenatal period. Virtually all of
the authorities in the field of perinatal medicine are in agreement that a much
more concentrated effort in the prenatal care area will produce important
results in the early detection of problems and the opportunity to alter
unfavorable outcomes. Some authorities feel that up to 70% of the present
liability claims against physicians in the Obstetrical area could have been
avoided or successfully defended by use of this "Systems Approach".
The final report of the Newborn
Neurological Deficit Study conducted by The Risk Management Foundation of the
Harvard Medical Institutions in cooperation with the Physician Insurers
Association of America (April 1987) concluded with the following statement:
"Because
of inadequate attention to clinical record-keeping, however, these high-risk
cases are especially vulnerable in litigation. The principal shortcoming in
obstetric care as evidenced in this study is a lack of proper documentation.
Even when tests were done, their results are not known. If, as the evidence
suggests, high-risk births are prone to complications, care should be
especially well documented to ensure optimal outcome. When the bad outcome
leads to litigation, as here, the lack of clinical record-keeping becomes
acutely visible."
This makes it rather apparent
that record keeping is indeed the critical feature in the defense of most
Obstetric claims. The use of this system helps in eliminating many of the
malpractice situations in which physicians find themselves. In those instances
where a suit is unavoidable, the system will at least provide documentation of
the level of care and thought processes involved in caring for the patient.
Many experts feel this is of major importance to juries.
Prenatal Care - A Systems
Approach was developed nineteen years ago as a means of assuring quality of
prenatal care. Its basic principal is the integration of the key
elements of prenatal care in a single package, designed to accomplish several
major tasks. The addition of formal training in its use for those who
provide prenatal care (physicians and office staff) is a very important aspect
of its success.
"PRENATAL CARE-A
SYSTEMS APPROACH Ô " includes the following components:
A PRENATAL CARE MANUAL composed of a loose-leaf textbook (500
pages). Samples of this manual are the Gray Sheets and Table of Contents that
are enclosed. The Manual is updated quarterly and provides the practitioner
with current information needed to deal with most of the common problems
encountered in pregnancy. The descriptions are brief, to the point, and offer the
physician options as to how problems can be identified and managed. This
represents a state-of-the-art textbook of Prenatal Care, essentially a Users
Manual that remains current with advancing knowledge in this field. The manual
recommends appropriate consultation when indicated. It assists urban and rural
physicians in remaining abreast of current recommendations in Obstetrical care
and in making effective use of consultants.
Another important component is
the AUDIO-VISUAL TRAINING UNIT. This unit is designed to provide simple
and consistent training to all users. Thus, physicians, nurse practitioners,
nurses, and the office staff all receive the same training in a simple manner
using a DVD or 1/2" VHS Videotape program and a DVD or VCR player. Training
takes a little over an hour and uses simulated patients and worksheets that are
filled out during the training session.
Most current attempts at
achieving success in having people effectively use any system or forms are
plagued by the fact that the users often do not understand what they are
recording, where they are supposed to record it, and often forget to record
what may be essential. In many prenatal charts it is often necessary for
physicians to flip through several pages to find the data they need. This leads
to omitting essential items of information that may be of major importance in
the outcome of a pregnancy.
The FLOW SHEET, which is
the large yellow sheet in your packet, monitors the entire pregnancy and
permits the rapid evaluation of the pregnancy on one sheet of paper. It can be
viewed and audited at a single glance. It provides a very important reminder
system so that significant questions, procedures and tests are not overlooked.
All of the essential data in a
pregnancy, especially risk data and problems, are included and readily visible
on this sheet. The physician’s entire office staff can be effectively involved
in the acquisition and recording of this data if that is desired. Our users
claim that the flow sheet makes it impossible to forget the essential steps in
care.
A Flow Sheet Extension Form
make it easy to track additional visits in the rare instances where extremely
frequent visits occur.
The DATA BASE QUESTIONNAIRE
FORM represents a modern method of acquiring the information necessary to
fully evaluate the risk status of any pregnancy. It is a comprehensive health
history questionnaire for women. It includes such information as significant
genetic factors and occupational exposure to chemicals and radiation. This is supplemented
with a specially designed Genetic Questionnaire for practices desiring more
information than that contained in the standard questionnaire. The patients
usually fill out the forms themselves, or the office staff can assist them. A Spanish
version of these questionnaires is also available.
THE PATIENT EDUCATION
COMPONENT includes Yellow
Handout Sheets and Pink (High Risk) Handout Sheets provided as a set of masters
with the purchase of a complete unit. This provides a means of assuring
that patient education is no longer a haphazard event. Instead, it becomes a
task performed at each and every visit with predetermined patient education as
well as education that is tailored to fit unanticipated special problems or
procedures that may occur during the pregnancy. They are written at an easily
understood national reading level.
These patient education
materials are a major component of the system and are provided for the
physician to use in his/her patient care. They may be photocopied by the
physician and distributed to his/her patients at each visit, or the yellow
(routine) patient education may be ordered through the publisher (saving your
office staff valuable time). This makes patient education an integral part of
each visit. This assures that the patient becomes an active partner in the
health care process. Patient education is recorded as having been provided and
thus aids in preventing litigation caused by failure to educate or failure to
record what was said or given to the patient. The patient education handouts
are provided as a set of masters with the purchase of a complete unit. A
Spanish language version of the patient education is available as a master
set and the yellow (routine) Spanish handouts may also be ordered through the
publisher..
An important component of the
system is a subscription to the PERIODIC UPDATE that is published three
times a year and sent to physicians in loose-leaf format, to be added to or
substituted for pages in their Manual. This acts to keep them and the system
current as changes in Obstetrical recommendations (ACOG Guidelines) and
practice occur. Changes in office management and the coding of office visits
are included. The update also includes revisions of existing patient education
as well as additions of new patient education topics.
Satisfaction studies on the
system have shown an overwhelmingly positive response by the patients,
physicians and staff.
This system is quite
different from others that claim to be systems and are in reality just forms. Forms alone, do not constitute a
system, and are usually ineffective. It is indeed the complete and integrated
nature of the components in providing comprehensive patient care that make this
system so successful. Our special reminder system that is built into each visit
is very effective in eliminating the occurrence of "things just slipping
through the cracks".
A prominent physician educator
recently equated the current state of quality assurance and risk management in
Obstetrics as comparable to going to combat in a camouflage suit. He further
elaborated by stating that our Prenatal System is in contrast, analogous to
using a bullet proof vest in the same situation.
Advanced
Medical Systems, Inc.
440
E. Cheyenne Mtn., Blvd. Suite #26
Colorado
Springs, CO 80906
Phone:
1-800-876-7145
Fax:
1-719-538-0735
Website:
www.amsintl.com